Terms + conditions

Decadent Delights T & Cs
This site and owned and run by the decadent delights (ABN:43248923872).
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before purchasing any items from the decadent delights website (the” service”) operated by Decadent Delights (“us”, “we”, or “our”)
Your access to and purchase of the service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users who access or purchase the service.
 
Information on products
Our products are made fresh to order and will result in no product looking the same. If you have a preference on design, this will need to be communicated with us.
Products we use are dependent on season and availability, we have the right to substitute any items that are not available.
We may not include certain products, if you wish to have something included this will need to be communicated with us.
 
Prices & Payment:
All prices are in Australian Dollars (AUD) and are inclusive of any Australian Goods and Services Tax (GST) (as applicable).
We have the right to change prices at any time without advance notice to you.
We reserve the right to modify or discontinue any product or service without notice at any time. We shall not be liable to you, or to a third-party for any modification, price change or discontinuance of the product or service.
 
Cancellation of order:
Please refer to the refund policy.
 
Delivery:
Our products (not including shipped items) are transported in a cooler bag with icepacks to maintain freshness.
Deliveries are made between 10am-5pm. We are unable to provide specific times of delivery due to the large number of orders we may have. If you wish to have an order delivered at a specific time due to an event e.g.: kitchen tea at midday, please get in contact with us prior to ordering to confirm.
If no person is home to collect the order, we will leave the order in a safe place in the shade if possible. We will notify the purchaser if that has occurred. We are not held responsible for the product once it has been delivered.
If the residence is an apartment block, we will contact the receiver and/or purchaser to arrange pick up. Unfortunately, we are unable to re-deliver any product.
The onus is on the purchaser to ensure someone will be home to collect the order.
 
Shipping
Due to covid and Australia post extreme delays we try our best to post out as soon as possible.  Extreme delays for WA and VIC. Exact day arrival is not guaranteed for these states. 

We post out orders within 5 days of placing the order (excluding weekends). We can not be held responsible for orders delayed due to Australia post.

  
Liquor
Liquor purchased as an add on can only be received by an adult over the age 18.